We guide you through the process of importing your existing members and other contacts for a fee of £0.50 up to a max of £500*.
All prices exclude VAT
Making the transition to White Fuse often involves importing contacts and mapping your existing data structure over to our required format. We provide a service to help you with this process that includes:
In all but the most exceptional circumstances, we charge a maximum of £500 for contact imports. So it won't matter if you have 1,000, 2,000, 5,000, or more contacts, you still only pay £500.
If you have lots of contacts you may wish to get some extra help with data cleansing, data strategy, or data structure. We can provide a quote if you need this.
No. The final upload must be carried out by a member of our support team to ensure everything is imported correctly.
Once your contacts are imported you can start to contact them using the built-in email broadcast tool. There are special tools to make it easy for you to invite them to create a user account or set up a new Direct Debit as their main payment method.
No automated emails are sent to contacts upon import. But, when membership subscription renewal dates arrive, members will receive renewal reminder emails if you have this feature switched on.
We can guide you through this transition process as part of our import service.
Yes. You can import existing members, newsletter subscribers, staff, trustees, volunteers, supporters, organisations - anything. You can easily import people into groups to demarcate them. You can then create email broadcasts based on these groups.
We don't recommend this. If you wait to import contacts you will have a lot more work to do reconciling and merging contact details.
We always recommend importing your existing contacts and their membership status before sending out any form of communication to them.
Book a demo call with one of our team to talk through your needs and how we can help you get started.